The file server Wells appears to be having problems at the moment. Wells houses faculty userspace, department folders, class folders, userspace for off campus accounts, and some other related things. These resources will be inaccessible until the problem is resolved. Full-time staff have been notified of the problem and we will provide updates as they [...]
The academic (faculty/staff) email servers are currently down. Full time staff have been notified of the problem. Student email should be working normally.
[UPDATE 16:16] The problem has been fixed and email should be working normally for everyone now.
This evening at around 7:30 one of the NetReg servers crashed. It was rebooted and services are back to normal. We are working on investigating what caused the crash to try to prevent the problem in the future.
We have been receiving reports that users are unable to connect to the portal, and ITS staff are working with CUC and Informix to diagnose and repair the problem. We will add more information as it becomes available.
Thanks,
Eric
Attention Pomona seniors, juniors and sophomores:
If you haven’t checked your campus mailbox since 3 PM today … check it again.
- Your friends at ITS
ITS staff noticed the Fac-staff POP and IMAP servers were down early this morning. We rebooted the servers as soon as we were aware of the problem, which restored connectivity.
Faculty and staff who had problems connecting to email late last night or early this morning should try again now.
Thanks,
Eric Mann
Desktop Support
Several students, faculty and staff have reported problems logging in to email or network resources this afternoon. We have notified Technical Services staff and are investigating this problem.
Visiting http://mypassword.pomona.edu and resetting the CAMPUS password fixes the problem for affected users. If your login is being rejected, please visit this site and try resetting your password [...]
On Saturday afternoon we discovered a problem with the WELLS server (which hosts faculty userspaces, off-campus account holders’ userspaces, departmental userspaces and class userspaces) which was preventing users from accessing these folders. We are conducting repairs and hope to have the problem resolved shortly.
Eric
[UPDATE, 11 AM] Technical services staff report that the problem seems [...]
ITS Director Ken Pflueger emailed the following message to all students this morning:
We have been notified by the vendor that we use for spam filtering, Postini, that they have made some changes to their site which might affect users the next time a user attempts to log into his/her Message Center.
You have either timed out [...]
The Informix service that ties together various databases supplying information to the portal started having problems late this morning. This means that you will receive error messages while trying to access data in the portal, although you may still be able to log in. Administrative computing staff have been notified and are working to resolve [...]
