Archive for 2006

ITS Phones re-enabled

ITS phones re-enabled. You may now either dial 1-8061 for assistance or email helpdesk@pomona.edu. Thank you for your patience.

ITS Phones disabled

Please use email to contact us while we resolve the phone problem. Email helpdesk@pomona.edu.
Sorry for the inconvenience.

Everything Working Fine

Everything Working Fine
Let the HelpDesk know if you’re having any trouble

Internet Connectivity Problems

The 5Cs are currently experiencing some intermittent network problems. We are aware of the problem and it will be resolved as soon as possible.
If you have any questions, please call the Help Desk at x18061 or x18062.

Facility Moves

If you have questions about the upcoming moves to Lincoln-Edmunds and Seaver South regarding your computer equipment please contact your primary ITS representative. If you do not know who that is, please send email to helpdesk@pomona.edu.

Lab Machine Availability

If you’re looking for a computer that’s available, here are live snapshots of computers in use at the various labs managed by ITS (you may need to hit “Refresh” and scroll in the window to see the full display). Note: we are temporarily experiencing difficulties for our off-campus viewers.
(blue = busy; black = [...]

Problem with Intel-based Macintosh computers and ETV

Users with intel-based Macintosh computers will have problems viewing videos on etv.pomona.edu. We are working with the vendor to find a solution. In the meantime, Macintel users will have to resort to using a Windows or Power-PC based Mac. We are sorry for this inconvenience.

Network Problems

It appears that we are currently experiencing some network issues. We are currently working to determine the source of the problem. At this point it appears that you should be able to access resources within the college without any problems. Sorry for the inconvenience.

Everything Working Fine

Let the HelpDesk know if you’re having any trouble

Moodle Downtime over Fall Break

There may be brief, occasional outages on Moodle over the weekend of Fall Break for server maintenance, and a Moodle upgrade. Apologies for any inconvenience this may cause.