Archive for October, 2007

ETV is now available

Thank you for your patience.

ETV Unavailable 7 - 11:30 a.m. Thurs, 10/25

ITS and VBrick (the ETV vendor) will be collaborating on extensive trouble-shooting of the service.

ETV Available Again

Thank you for your patience.

ETV Status: Unavailable

An engineer is looking into the problem.

Portal Available Again.


Portal Temporarily Inaccessible

ITS is working on the problem…

Try out our new Knowledge Base!

In our continuing effort to provide you with access to assistance, ITS has implemented a Knowledge Base (”Right Answers”). This repository includes not only a robust library of answers to your “How Do I” questions but can also assist you on errors that might pop up when you least expect them.
Many applications are included: […]

Service for Outlook Restored

You should be able to receive/access email and folders in Outlook now. We are sorry for the inconvenience and are researching the cause.

Outlook/Network Issues — Undiagnosed at this time

You may be experiencing issues with Outlook at this time. ITS is looking into the problem. Email is being delivered via other mail clients (i.e. Webmail, Entourage) but Outlook is bogging down or inoperable. Try going to webmail.pomona.edu in the interim. We apologize for the inconvenience.