There will be limited staffing for the ITS Help Desk on Labor Day. If your matter is not urgent, please email helpdesk@pomona.edu with your concern or use the knowledge base by browsing to http://helpdesk.pomona.edu and asking your questions there.
Thank you for your patience.
ITS is working to address this situation. In the meantime we greatly appreciate your patience.
We’re in the process of receiving and inventorying about 300 computers. You will be contacted by a Client Services person prior to the deployment of your computer if you are eligible this year and if you had already contacted ITS with your refresh form (emailed in April).
ITS just received a message from Microsoft about a service disruption that they are investigating. We are currently working to confirm that this disruption may be leading to the email bounce messages some of you have been receiving this afternoon when sending to students.
We appreciate your patience while we work to resolve this.
In addition to the scanning that is already taking place on Postini, we have licensed Virus and Spam Scanning on the Ironport server, which serves as a gateway between Postini and Exchange. Now an email message coming in from outside of the college is scanned by Postini for Viruses and Spam, then it passes [...]
ITS is aware of the situation and working on it. We appreciate your patience.
Incoming freshmen should have received e-mail and computing account information from Pomona College. If you have any questions about your new accounts, please do not hesitate to contact us in one of the following ways:
E-mail help@pomona.edu
Visit our online knowledgebase for 24/7 self-help at http://helpdesk.pomona.edu
Call us at (909) 621-8062 between the hours 8am-500pm PST Monday [...]
