Information Technology Services http://its.pomona.edu Supporting Pomona College through excellence in design, development and application of information technology Fri, 27 Jun 2008 16:37:34 +0000 http://wordpress.org/?v=2.5 en Graduated? Get Legal with Your Microsoft Software Licenses! http://its.pomona.edu/2008/06/26/graduated-get-legal-with-your-microsoft-software-licenses/ http://its.pomona.edu/2008/06/26/graduated-get-legal-with-your-microsoft-software-licenses/#comments Thu, 26 Jun 2008 22:18:00 +0000 mas14747 http://its.pomona.edu/?p=682 Pomona College provides software licenses for Microsoft Office and Microsoft Windows. If you have graduated or left the College, please save and/or print the following license agreement, which maintains your license agreement beyond your Pomona years.

Graduated Student Microsoft License Agreement

You should fill out and keep the license agreement for your records; it does not need to be returned to ITS.

]]> http://its.pomona.edu/2008/06/26/graduated-get-legal-with-your-microsoft-software-licenses/feed/ Student Email Service Restored http://its.pomona.edu/2008/06/24/student-email-service-restored/ http://its.pomona.edu/2008/06/24/student-email-service-restored/#comments Tue, 24 Jun 2008 15:27:24 +0000 Julie http://its.pomona.edu/?p=681 Thank you for your patience.

]]> http://its.pomona.edu/2008/06/24/student-email-service-restored/feed/ Bounced Messages http://its.pomona.edu/2008/06/23/bounced-messages/ http://its.pomona.edu/2008/06/23/bounced-messages/#comments Mon, 23 Jun 2008 22:22:52 +0000 Julie http://its.pomona.edu/?p=680 ITS just received a message from Microsoft about a service disruption that they are investigating. We are currently working to confirm that this disruption may be leading to the email bounce messages some of you have been receiving this afternoon when sending to students.

We appreciate your patience while we work to resolve this.

]]> http://its.pomona.edu/2008/06/23/bounced-messages/feed/ Ironport Messages? http://its.pomona.edu/2008/06/23/ironport-messages/ http://its.pomona.edu/2008/06/23/ironport-messages/#comments Mon, 23 Jun 2008 21:17:25 +0000 Julie http://its.pomona.edu/?p=679 In addition to the scanning that is already taking place on Postini, we have licensed Virus and Spam Scanning on the Ironport server, which serves as a gateway between Postini and Exchange. Now an email message coming in from outside of the college is scanned by Postini for Viruses and Spam, then it passes to Ironport which verifies that the sender is legitimate and then scans it for Viruses and Spam. In some cases, it will catch infected messages infected with a new virus prior to the release of the actual signature for the virus. The message then goes to Exchange for delivery to the user.

]]> http://its.pomona.edu/2008/06/23/ironport-messages/feed/ Xythos (Webfile) unavailable http://its.pomona.edu/2008/06/23/xythos-webfile-unavailable/ http://its.pomona.edu/2008/06/23/xythos-webfile-unavailable/#comments Mon, 23 Jun 2008 20:08:19 +0000 Julie http://its.pomona.edu/?p=678 ITS is aware of the situation and working on it. We appreciate your patience.

]]> http://its.pomona.edu/2008/06/23/xythos-webfile-unavailable/feed/ Welcome Class of 2012! http://its.pomona.edu/2008/06/19/welcome-class-of-2012/ http://its.pomona.edu/2008/06/19/welcome-class-of-2012/#comments Thu, 19 Jun 2008 22:53:33 +0000 mas14747 http://its.pomona.edu/?p=677 Incoming freshmen should soon be receiving e-mail and computing account information from Pomona College. If you have any questions about your new accounts, please do not hesitate to contact us in one of the following ways:

  • E-mail help@pomona.edu
  • Visit our online knowledgebase for 24/7 self-help at http://helpdesk.pomona.edu
  • Call us at (909) 621-8062 between the hours 8am-12pm & 1pm-430pm PST Monday through Friday

Visit our Frequently Asked Questions for Incoming Freshmen to prepare for your computing needs prior to your arrival on campus.

Also, please view our Orientation video podcast designed exclusively for incoming freshmen

For incoming freshmen (and parents of incoming freshmen), ITS is pleased to announce that an orientation to IT at Pomona College is available for viewing via iTunes, either on your PC or on your Mac. This video contains some important information that you might like to have before coming to campus this fall.

Open iTunes, go to Advanced -> Subscribe to Podcast and enter the podcast address:

Windows Edition:
http://its.pomona.edu/files/orientation_win.xml

Mac Edition:
http://its.pomona.edu/files/orientation_mac.xml

iTunes, a free download for Windows or Mac, is available here.

You can click the gray disclosure triangle next to “IT Orientation - Pomona College” to expand the podcast and see all the available episodes at once. View it on your video iPod or view it on your computer screen. Whichever method suits you.itunes.gif

The video will soon be available in another format as well. If you have any feedback, please be sure to let us know. Email helpdesk@pomona.edu with your questions or comments.

Have a great summer, and we look forward to meeting you in the fall!

]]> http://its.pomona.edu/2008/06/19/welcome-class-of-2012/feed/ Network Issue Resolved http://its.pomona.edu/2008/06/16/network-issue-resolved/ http://its.pomona.edu/2008/06/16/network-issue-resolved/#comments Mon, 16 Jun 2008 15:18:35 +0000 Julie http://its.pomona.edu/?p=676 You may need to restart to see full effects.

]]> http://its.pomona.edu/2008/06/16/network-issue-resolved/feed/ Network Issue http://its.pomona.edu/2008/06/16/network-issue/ http://its.pomona.edu/2008/06/16/network-issue/#comments Mon, 16 Jun 2008 15:14:31 +0000 Julie http://its.pomona.edu/?p=675 You may have issues with your desktop and network files at the moment. ITS is investigating it.

]]> http://its.pomona.edu/2008/06/16/network-issue/feed/ Scribe Printing Available Again http://its.pomona.edu/2008/06/03/scribe-printing-available-again/ http://its.pomona.edu/2008/06/03/scribe-printing-available-again/#comments Tue, 03 Jun 2008 15:58:21 +0000 Julie http://its.pomona.edu/?p=674 Thank you for your patience.

]]> http://its.pomona.edu/2008/06/03/scribe-printing-available-again/feed/ Scribe Printing Out http://its.pomona.edu/2008/06/03/scribe-printing-out/ http://its.pomona.edu/2008/06/03/scribe-printing-out/#comments Tue, 03 Jun 2008 15:25:32 +0000 Julie http://its.pomona.edu/?p=673 ITS is working on the printing issue.

]]> http://its.pomona.edu/2008/06/03/scribe-printing-out/feed/