Just a few things to get you started
Need to ask a technical question? Looking for answers? Try our knowledge base at:
Need a list of services and support that ITS provides? Find it here:
Need to know if there’s a network problem? Find it here:
Need to report a problem? Email the Help Desk
Want to follow Helpdesk tweets? Pomonahelp
ITS Freshman orientation available at http://www.youtube.com/user/pomonaITS. This video was created to assist you in your technology life at Pomona College. New faculty and staff might find it useful as well!
Follow us on Twitter! We’re at http://twitter.com/PomonaHelp
We’ve updated our ITS website with a clean, minimal design. Our goal is to simplify the layout and focus on the information you’re trying to find.
Please let us know what you think of the new design, and the ITS website overall. We’re always trying to make our site better and we’d love to hear your suggestions. Please email Jason Brown with any comments.
Help at Your Fingertips – 24/7
Information Technology Services is pleased to present the ITS KnowledgeBase, an online repository of answers to your ITS or computing questions, technical assistance, guides and tips — all without leaving your chair or picking up the phone! It’s fast, convenient, and easy to use!
Give the new Knowledgebase a test drive by pointing your web browser to:
and log in using your Pomona login name and password.
Twitter: PomonaHelp