Information Technology Services

ITS Freshman orientation available at http://www.youtube.com/user/pomonaITS. This video was created to assist you in your technology life at Pomona College. New faculty and staff might find it useful as well!

Follow us on Twitter! We’re at http://twitter.com/PomonaHelp

Make sure you keep your Pomona Microsoft licenses legal. Please download the PDFs below and fill them out!

Student License Confirmation 2009 Vista

Student License Confirmation 2009

Because the server space on the campus network is shared across the student body, it is very important that you keep only things that you need in your userspace. If the server runs out of space, you and your fellow students may not be able to save work in the labs or public computers.

An easy way to free up more disk space is to empty the Trash or Recycle Bin. There is currently 72GB worth of data sitting in student trash folders on the file server. If you are a frequent user of ITS labs or public computers, ITS would appreciate it if you would frequently empty the Trash or Recycle Bin in your userspace.

To empty your Recycle Bin (Windows users):

1. Log into a Windows-based computer in the labs
2. Right-click on the Recycle Bin icon and choose Empty Recycle Bin

To empty your Trash (Macintosh Users)

1. Log into a Macintosh-based computer in the labs
2. In Finder, pull down the Finder Menu and choose Empty Trash…

Your assistance is much appreciated!

We’ve updated our ITS website with a clean, minimal design. Our goal is to simplify the layout and focus on the information you’re trying to find.

Please let us know what you think of the new design, and the ITS website overall. We’re always trying to make our site better and we’d love to hear your suggestions. Please email Jason Brown with any comments.

Welcome to the Spring 2009 semester! The start of the semester greeted Pomona with more than a shiny new year; it appears that viruses and malware have made their way to many computers over the Winter Break.

If you think your computer has been compromised by viruses or malware, you can use the following websites to connect you to tools to help get your computer cleaned up:

» Read More…

Help at Your Fingertips - 24/7

Information Technology Services is pleased to present the ITS KnowledgeBase, an online repository of answers to your ITS or computing questions, technical assistance, guides and tips — all without leaving your chair or picking up the phone! It’s fast, convenient, and easy to use!

Give the new Knowledgebase a test drive by pointing your web browser to:

http://helpdesk.pomona.edu

and log in using your Pomona login name and password.

» Read More…

Pomona College provides software licenses for Microsoft Office and Microsoft Windows. If you are graduating or are leaving the College, please save and/or print the following license agreement, which maintains your license agreement beyond your Pomona years.

Graduated Student Microsoft License Agreement

You should fill out and keep the license agreement for your records; it does not need to be returned to ITS.

Incoming freshmen should have received e-mail and computing account information from Pomona College. If you have any questions about your new accounts, please do not hesitate to contact us in one of the following ways:

• E-mail help@pomona.edu
• Visit our online knowledgebase for 24/7 self-help at http://helpdesk.pomona.edu
• Call us at (909) 621-8062 between the hours 8am-500pm PST Monday through Friday

Visit our Frequently Asked Questions for Incoming Freshmen to prepare for your computing needs prior to your arrival on campus.

Please click through to view our technology orientation video designed exclusively for incoming freshmen but which may be useful to all. (You can also go directly to the Pomona ITS YouTube account to view the videos)

» Read More…