We wanted to share with you an upcoming change with Classroom Macs as the Spring 2016 semester approaches.
What is ITS doing?
We’re changing how classroom Macs handle access to your network space when you log into the computers. Windows teaching stations are not affected.
Why is ITS doing it?
Last year saw numerous issues on brand new classroom Macs throughout the campus, where the computer was either very slow or not responding at all. The changes we’re making, which will take some getting used to, will provide a much more responsive and reliable environment.
What will be different?
When you first log in, you’ll notice that you won’t have items on the desktop, in the Documents folder, etc. but are instead using a new local account.
Your network home folder will be accessed via the Dock, and should be located just to the left of the Trash can and Downloads folder.
Please click on the folder that displays your username and select the folder you wish to open.
You can optionally select the “Open in Finder” option to view a standard Finder window.
Logging in the first time: the first time you log in to a classroom computer and run a Microsoft application, there are several dialog windows you’ll click through.
Saving Files: Do not save items that you create or modify during class to any place but your network home folder as described above.
These sound like big changes. Are there some benefits?
- Faster log-in times
- More reliable access
- Faster file access
- Smoother operations for Sakai, YouTube, Netflix and other websites
Who do I contact for assistance?
During the semester, please contact the ITS Service Desk for assistance, by email to email@example.com or by phone to 909-621-8061
We also encourage you to visit your classrooms before the semester begins so that you can familiarize yourself with the new setup. If you would like a one-on-one review of any classroom technologies, please email firstname.lastname@example.org to arrange an appointment.
Please see our article on the ITS KnowledgeBase for additional information on the change.
Thank you and Happy New Year!
Computer Resources Manager, Client Services
Director, Media and Classroom Support Services
Or call ex. 7-8333